An Update on Buttons and Ship Times

This is direct from our button team, folks. These people work very hard, sometimes very long hours, for very little pay. The button makers are the only part of the I’ll Go With You team that makes any money, and they do so only at the insistence of the rest of us, who basically forced them to pay themselves the minimum wage.

First, I would like to thank everyone who is willing to go with someone and stand up as an ally. Secondly, I want to say that your patience is VERY appreciated. Due to this being a very small business and my having to scale it up rapidly (with some understandable growing pains; waiting for a LOT of additional supplies to arrive initially and having to switch to new methods of packaging & shipping), plus the amount of buttons ordered over the last 4-5 weeks… this has been overwhelming, but it is on track and has gotten more efficient through some small trial & error. At this point about 80% of the orders placed over the last 4-5 weeks have been shipped out and will arrive soon (if they haven’t already).

As noted on the site, there is a current 3-4 week shipping delay on top of the standard 7-10 day turnaround time. This delay is getting smaller, the more orders are sent out, but please assume that the delay may be an additional 3-4 weeks on top of the standard turnaround time. These estimates apply to domestic orders shipped within the United States. International orders may take longer to arrive, as they have further to go and customs checkpoints to clear.

Please be careful to give the correct address when filling out your shipping information. And please be sure to check your email in case I’ve sent you a message about correcting your address. Thank you to those who have gotten back to me already!

If you feel you have been waiting too long for your order and want to check on it, please consider that it does take time for me to look it up for you and tell you it will be shipped in the next week or two (if it hasn’t already) and that is time spent not making buttons. I am responding to status requests on Mondays and Fridays from now on. All other queries will still be handled on a daily basis (except for Sunday, because I do need a day off).

If you are ordering for an event, PLEASE notate that and the date of the event both on your order and then in an email after you place your order, with the order number. I cannot guarantee you will receive your buttons in time for the event if you don’t give me at least one week to get them to you AND let me know the date by which you need them.

Once I am sufficiently caught up on orders and the delay is gone, the ordering page will change. It will be easier to order, all new orders will be able to track your package, you will be automatically notified when your order ships, and all that fun stuff. I just need a couple days to switch everything over and I’m looking forward to being able to provide everyone with a much more transparent and efficient way to obtain #IllGoWithYouButtons.

It has really been a joy to read all the encouraging notes included with so many of the orders and I can’t wait to compile them and pass them along to the rest of the IGWY team. In September, I will also be updating the Google map I created, which shows every city to which a button has been sent… I have a feeling you’re going to be quite surprised to see how much coverage IGWY has!

Again, thank you all for your support of this brilliant and much-needed idea and I appreciate your patience as this grows. You’re wonderful and I can’t wait to see everyone’s buttons being worn! Please send pics to the Facebook page!!!

P.S. To the person who requested I draw Bill Murray for style points… ask me again when the number of orders isn’t so overwhelming and I’ll be happy to sketch badly on another envelope.

10 thoughts on “An Update on Buttons and Ship Times”

    1. Stephanie, that’s longer than normal and you should email the button team via the button website. Possibly there was a problem with your address–this is the most common cause, and sometimes emails from the button team end up in spam folders.

  1. Just got my buttons today! My wife and I travel all over Ontario, Canada for our business and will make sure to wear them at all the venues we go to.

    The wait wasn’t so bad.

    Keep up the great work! :)

  2. Hey,
    I ordered buttons back in in late July. I was wondering if I could get an idea of when I might get them?

    1. Hi Adrienne,
      We can’t help with order info here on the website, but you can use the contact page on the button site to get information. This delayed is likely a problem with the order itself, or with the postal service, but the button team will be able to sort you out.

  3. I just wanted to let you know that I handed out buttons at Midwest Furfest 2015 as we discussed and it went swimmingly! Many people took buttons and a good amount donated to Trans Lifeline in exchange for one for a total of $29 in donations (some of which were $10 or $5 single donations!). My only suggestion would be to perhaps look into making the buttons larger in the future. At the current size they are not as visible as they could be. Thanks for working with me and I look forward to sharing more buttons at Further Confusion 2016 in January!

  4. I’m an ally ambassador in my company’s local PRIDE chapter. I just learned about your site. Awesome! I hadn’t heard of the IllGoWithYou movement or these buttons before. Are you still printing these buttons? Have you gotten any traction through groups such as HRC, PFLAG or GLAAD?

    1. Buttons and now stickers are availbale at buttonbuttonbuttons.com

      We’re pretty popular with pride orgs, but not specifically from any of the organizations you mentioned, at least that I’m aware of.

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